Monthly Archives: March 2013

Paying bills: tiny type & too much choice

Bills seem to be becoming more crowded as we’re offered ever-increasing options for paying. For me, the combination of too much information and tiny type causes mistakes. Last night I paid my phone bill. I’m offered 7 ways to pay: direct debit, credit card by phone, cheque by post, in person in the company’s shop, BPay […]

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