Judy is best known for her expertise in translating complex concepts into plain language – through writing, facilitated meetings, and research.
Judy is an experienced plain English writer and editor, who works with clients to communicate messages in a way that will be understood by audiences and will answer audiences’ questions. As an information designer, she is concerned with the structure of information, and the way that information is packaged so that it quickly communicates with audiences. She is a Gold-level Plain Language Certifier with PlainLanguagePro.
Judy is a skilled facilitator, qualitative researcher, and workplace trainer. She uses a variety of innovative techniques to engage participants in discussion and has a particular interest in deliberative approaches to engagement. She is also an experienced focus group moderator and qualitative interviewer.
Judy is interested in the ways that people interact with and use information, particularly information that is designed to inform or educate them about social issues. She has worked for a wide range of community and government organisations on projects varying from national information campaigns, awareness weeks, research projects, and educational resources, through to lobbying efforts, conferences, and training.
Judy holds a PhD and Masters degree in information design.
- Her PhD research examined what motivates young people to read information about community education issues, particularly brochures and postcards about health. Her thesis, Informing young people: What motivates young people to read community education resources, describes the decision-making process that young people go through as they decide whether information is worth the effort of reading. Her research was conducted at the University of Reading in the UK.
- Judy’s masters research explored the collaborative work practices of public relations practitioners, writers, and graphic designers. The research looked at information design within public relations practice, and charted the experiences of practitioners in developing printed information resources for public relations campaigns. Her research was conducted at Queensland University of Technology.
Judy established Information Design Centre in 2005. From 1995 until 2005, she was a lecturer in communication at Queensland University of Technology. From 1995 until 1999, she operated a small writing and design consultancy, The Write Response. In 1989, Judy joined the social issues consultancy Social Change Media and its associated publishing company Pluto Press Australia. In 1992, she opened Social Change Media’s first branch office, in Brisbane.
In early 2016, Judy opened Northside Meetings and The Letter Lounge Cafe & Gifts, a word-themed cafe and workshop venue in Red Hill (Brisbane). She kept the business open until May 2018, when she admitted that she was more suited to writing the cafe ownership.
Judy maintains her links with Brisbane’s universities: she tutors in the Master of Business program at The University of Queensland and conducts occasional lectures in communication and qualitative research at Queensland University of Technology. From 2011-2014, she worked as a qualitative research methods advisor at the QUT’s Institute of Health and Biomedical Innovation.
Judy hosts a regular Shut Up & Write (or Edit) group on Brisbane’s northside (find the group on Facebook). She is a Member of the Institute of Professional Editors (Qld Chapter), the Australian Society of Authors, and Queensland Writers’ Centre.
BBus(Comn) (QUT), DipArts(Psych) (Sydney), MBus(Research) (QUT), PhD (Reading), JP(Qual)
Phone: (07) 3356 7466 or 0431 909 684
Read Judy’s blog: Plain and Simple Judy